All Compressor Parts has a warranty program which complies with Australian Consumer Law.
Standard Warranty for goods and services
The warranty period shall commence from date of delivery to the customer. ACP warranty is limited to new equipment and is for a period of 12 months. For spare parts the warranty period is 90 days. Any variation to these warranty periods must be agreed to by ACP in writing. ACP warranty is limited to defects resulting from faulty design, materials and workmanship (fair wear and tear excepted), but does not include freight charges, labour costs and travelling expenses incurred by ACP on warranty work.
Items claimed to be defective are to be returned (at the customers risk and freight paid) to the nearest ACP branch or other authorised location.
The warranty will be rendered null and void, should the correct operation and maintenance of the equipment (as directed in the operations manuals) not be followed.
Where the equipment supplied is not of ACP manufacture, ACP warranty is limited to that given by the manufacturer (specifics of which can be supplied upon request). ACP warranty does not cover consequential losses or damages resulting from failure of parts or equipment other than remedies available under Australia Consumer Law. If during the warranty period, the customer makes design changes or uses non-genuine replacement parts (without ACP authorisation), then the warranty becomes immediately null and void.
Australian Consumer Law
The benefits to the consumer given by the warranty are in addition to other rights and remedies of the consumer under a law in relation to the goods and services to which the warranty relates. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Returning goods for warranty
Goods can be returned for warranty assessment addressed to “The Service Manager - For Warranty Assessment”.
All Compressor Parts
185 Planet Street
Welshpool, WA 6106